If for any reason you received a damaged or incorrect product you may return it within 14 days after arrival for a full refund. Please note all shipping costs are non-refundable and customers are responsible for return shipping. Our policy lasts 14 days. If 14 days have gone by since your goods have been delivered, unfortunately we can’t offer you a refund of any kind. To be eligible for a return, your item must be unused, received damaged or incorrect, and in the same condition as received. It must also be in the original packaging. There are certain situations where only partial refunds are granted (if applicable).
To initiate the return process, please contact us via email within 14 days of product arrival via email at firstname.lastname@example.org and include a picture of the damaged or incorrect product.
After initiating contact via email, please return items to:iGift Kingdom Apparel by Dr. A.